About Novella Haus
Meet Maddison
Novella Haus began long before it had a name.
For years, I worked in the marketing industry — balancing clients, leading projects, organising teams and quietly becoming the person everyone relied on when things needed clarity, structure or calm. I loved being the one who could step in, bring order to the chaos and help people feel supported. I didn’t just manage accounts; I became the steady hand behind the scenes.
I wanted a career that combined my passion, my strengths and my values.
Novella Haus is exactly that - a business built with heart, grounded in expertise, and shaped by the belief that structure and support can transform how a business feels from the inside out.
My work is personal.
I don’t just “manage tasks” or “send an email”— I partner with people. I build relationships, I create clarity, and I help businesses operate in a way that feels balanced, organised and sustainable. And I bring all of me into the work: the warmth, the energy, the empathy, the drive, the bubbly personality, the sporting discipline, the wife, the mum, the woman who kept going when the path changed.
Today, I help founders and teams feel supported and in control again with their operations, client management and email marketing.
And this is just the beginning.
Novella Haus started as my new chapter — and now, I help others write theirs.
Clarity. Structure. Momentum.
Novella Haus was created from a simple belief: business runs better when the operations behind it feel calm, clear and beautifully organised.
At Novella Haus, I blend structure with warmth, strategy with intuition, and efficiency with a human touch. I step in as the partner who sees the full picture — your clients, your processes, your team, your goals — and bring everything together in a way that feels smooth, supported and scalable.
Whether it’s managing clients, making email a profitable source, leading projects or building the operational foundations that help your business grow, my mission is to create a space where you can work with confidence, deliver with excellence and expand without overwhelm.
This is the “haus” where new chapters begin — where your business feels lighter, clearer and ready for its next level.
I can help.
Bring structure to your business or email.
Smooth systems, organised processes, and operations that feel lighter.
Manage clients with care.
Professional, warm communication that builds trust and keeps projects moving.
Keep your delivery on track.
Clear timelines, coordinated tasks and projects completed without stress.